Engage Business Call Recording solution is available for a variety of PBX Platforms in Enterprise and Contact Center environments for analogue, digital and IP telephony.

Engage allows your business to record the telephone transactions that are both incoming and outgoing from your business, providing the power to document all conversations permanently and accurately.

Features:

• Integrated in skin recording solution for Nortel's CS 1000 and M1 systems
• Interface to the Nortel BCM
• Interface to Cisco
• Supports
  • Analogue
  • Digital
  • IP Telephony
• Similtaneous Recording on an unlimited quantity of phones
• Conversation Save key for on demand recording of the entire call since inception
• On demand retrieval of recorded calls from the PC using Windows based player
• Suits any recording need
  • Record external and internal calls
• Simultaneous call recording and monitoring
• Archiving
• Agent Evaluation and reporting suite (additional license)
• Screen Capture and playback suite (additional license)
• Remote archived conversation playback (additional license)
• Radio Device recording (additional license)
• 3rd party application integration suite (additional license)